Privacy Policy

Last updated: August 18, 2026

This privacy policy applies to all marketing campaigns, communications, and related services operated by or on behalf of MKTAds ("we", "us", "our"). It describes how we collect, use, store, and protect personal information when we interact with individuals through automated messaging, promotional campaigns, and related channels.

1. Information We Collect

In the course of operating marketing campaigns, we may collect the following categories of personal information:

• Names and contact details — such as full name, email address, phone number, and messaging platform identifiers.
• Message content — including the text, media, and metadata of communications exchanged during campaign interactions.
• Engagement data — such as response times, opt-in and opt-out preferences, and campaign interaction history.
• Technical data — including IP addresses, device type, operating system, and browser information where applicable.

2. How We Use Your Information

We use the collected information solely for the following purposes:

• Delivering marketing communications and campaign content that you have consented to receive.
• Measuring and improving the effectiveness of our campaigns.
• Complying with legal obligations and enforcing our terms.
• Responding to your requests, inquiries, or complaints.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Retention periods are as follows:

• Contact and engagement data: Retained for the duration of the campaign plus a reasonable period thereafter for audit and compliance purposes, not exceeding 12 months unless otherwise required by law.
• Message content: Retained only as needed for campaign operation and quality assurance, and deleted upon request or when no longer needed.
• Technical data: Retained for analytics purposes for up to 6 months.

When data is no longer needed, it is securely deleted or anonymized.

4. Access Control

Access to personal information is restricted to authorized personnel only, on a need-to-know basis. We implement appropriate technical and organizational measures to safeguard your data, including:

• Encryption of data in transit (TLS) and at rest.
• Role-based access controls and authentication requirements.
• Regular security audits and monitoring.

5. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Deletion — request deletion of your personal information at any time. We will comply without undue delay, subject to legal retention requirements.
• Objection — object to the processing of your data for direct marketing purposes.
• Withdraw consent — withdraw any consent you have given at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details below.

6. Automated Messages and Bot Disclosure

Some of our campaigns may use automated messaging systems, including chatbots and automated message-sending tools, to communicate with participants. You will be informed at the start of any such interaction that you are communicating with an automated system. Where required by applicable law, we will obtain your explicit consent before initiating automated communications.

Automated systems are designed to clearly identify themselves as non-human. If at any point you wish to speak with a human representative, you may request escalation by replying to the message or contacting us directly.

7. Data Sharing and Third Parties

We may share your information with:

• Service providers — trusted third parties that help us operate our campaigns (e.g., messaging platforms, analytics providers), under strict data processing agreements.
• Legal authorities — when required by law or to protect our legal rights.

All third parties are contractually obligated to protect your data and may only process it in accordance with our instructions.

8. Security

We take data security seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures are reviewed and updated regularly.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through appropriate channels. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Email: privacy@privacy.vuntrum.com

We will respond to your inquiry as promptly as possible.